Secure Payment & Refund Policy – Chem Lab Direct

At Chem Lab Direct, we prioritize safe, secure, and hassle-free transactions for our customers. Our payment methods ensure privacy and reliability while offering refund policies that protect buyers in case of unforeseen issues.

🔒 Secure Payment Methods

We accept multiple payment options to provide flexibility and security:

✔ Cryptocurrency Payments (Preferred)

  • Bitcoin (BTC), Ethereum (ETH), USDT (ERC20/TRC20), Monero (XMR)
  • Fast, anonymous, and globally accepted

✔ Other Payment Methods

  • Additional secure payment options may be available. Contact us for details.

✔ Why Choose Crypto?

  • Privacy – No personal banking details required
  • Fast Transactions – No bank delays, instant processing
  • Low Fees – Avoid high processing costs

🔹 All payments are final and must be completed before order processing.

💰 Refund & Reshipment Policy

At Chem Lab Direct, we ensure all orders are securely packaged and discreetly shipped. However, in rare cases where issues arise, the following policies apply:

✅ Refund Eligibility

✔ Lost or Undelivered Orders

  • If your order is not delivered within 30 days, you are eligible for a full refund or reshipment.
  • Tracking must show no successful delivery attempt.

✔ Incorrect or Damaged Items

  • If you receive the wrong item or a damaged product, contact us within 48 hours of delivery.
  • Provide photos as proof, and we will offer replacement or refund.

❌ Non-Refundable Cases

🚫 Customer Errors – Wrong shipping address, incorrect product selection.
🚫 Seized Shipments – It is the buyer’s responsibility to check local laws.
🚫 Refused Deliveries – If you refuse a package, no refund will be issued.
🚫 Change of Mind – Due to the nature of our products, we do not accept returns.

📩 How to Request a Refund or Reshipment

1️⃣ Contact our support team at contact@chemlabdirect.com.
2️⃣ Provide your order details and issue (tracking number, product photos if applicable).
3️⃣ Our team will review your request and respond within 24 hours.
4️⃣ If eligible, we will process a refund or arrange a reshipment.

📞 Need Help?

📧 Email: contact@chemlabdirect.com
💬 Live Chat: Available 24/7

Your security and satisfaction are our top priorities. Thank you for choosing Chem Lab Direct! 🚀